![]() Outdated products will now be added to the growing list of complaints against Smilebox. Looking at other reviews of Smilebox around the web, I can see they have a reputation for deceptive accounting practices and horrible customer service. Comment on this meme: Comments appear on our site once they are reviewed (usually it takes up to 1. What a double standard! 17 calendar days later or 9 business days, however you want to count it, I’m still fighting them to get back my $47.88. May 31, Case redacted This letter is intended as a response to. Windows Hello Animation designed by Bhakti Pasaribu. Their very own customer service page indicates that they "are not open over the weekend or on major holidays, so replies may be delayed outside of the hours listed above.” Since Smilebox doesn’t offer 24/7 customer service, then they shouldn’t count weekends and holidays towards the trial period. I had no issues over 8 years until July 2019, they changed the software, my password didn't work. The trial terms do not specify whether the 7 days are business days or calendar days. Reviews & Complaints (21) Bad 48 Poor 48 Average 0 Great Excellent 0 customer service 3 /5 on-time In using Smilebox since March 2011, a paid premium subscriber, I loved the program. In fact, I made my request 5 business days after I joined and it would have been sooner had they replied earlier. After really slow customer service response time (it took them 3 days to respond to my initial complaint) and not addressing my issue, I was informed that my 7-day trial expired before I made my request so they won’t refund my subscription. This service is of no use to me if it can't be viewed on smartphones so I complained and requested a full refund of my subscription. Pictures and videos can be used which is cool Also you can add your own music. They really love the Smilebox photo shows. What I got was a product that is mobile unresponsive, which they know but don't bother to inform you at the time of purchase. Since I tried the non-print form of this program, I really needed to buy the yearly software. ![]() Outdated product, terrible customer service I signed up for an annual subscription just in time to email Christmas cards. Outdated product, terrible customer service
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |